Delivery & Pick Up

Do you offer same-day delivery?

No, we don’t. Orders can either be picked up from our Bicton store or delivered to your home, but please allow at least 72 hours for processing. Same-day or next-day pickup/delivery is not available.

Where do you deliver to?

We deliver across Perth daily.If your suburb is not listed, you can arrange to pick up your order from our retail store.Mandurah/Pinjarra deliveries are available on Tuesdays.Margaret River/Busselton/Dunsborough deliveries are available on Thursdays.Additional fees apply for deliveries outside the Perth CBD.

Do you deliver on public holidays?

No, we do not deliver on public holidays.

What is delivery like over the Christmas period?

Unfortunately, we do not offer deliveries during December and January. Orders can still be placed for in-store pickup during this time.

What happens if I’m not home to collect my order?

If you’re not home to collect your order, we’ll bring it back to our Bicton shop. We don’t offer re-delivery, so you’ll need to collect it from the shop. We’ll give you a call once your order is ready for pickup.

General/Products

Are all products gluten-free?

Not all of our products are gluten-free, but we do offer a wide range that are. We use gluten-free breadcrumbs, so any product containing breadcrumbs is gluten-free. Our sausages are also gluten-free.All gluten-free products will be clearly marked with a badge on our website. If you are interested in a specific product that doesn’t have a badge, please feel free to call our store on (08) 9314 2494 and our team will be happy to assist.

Gift Cards

Can I purchase a gift card online?

Yes, gift cards can be purchased online through the Products tab. These vouchers can be redeemed both in-store and online.

Can I purchase a gift card for someone else?

Yes, this can be done via the Gift Card tab. You can choose to purchase a gift card for yourself or send one directly to someone else. If buying for another person, the gift card will be emailed straight to them, please make sure the recipient’s details are entered correctly.

Beef

Are your beefs grass-fed or grain-fed, and where are they sourced?

Our premium beef comes from cattle raised in the pristine pastures of Nannup, in Western Australia’s South West. We offer a mix of grass-fed and carefully managed grain-fed beef to ensure excellent flavour, tenderness, and quality.

Can beef be frozen?

Yes, beef can be frozen. Wrap each cut tightly in butcher’s paper or freezer-safe packaging and store at -18°C or below. For best results, thaw beef in the

How long will fresh beef last in the fridge?

Fresh beef should be consumed within 3–5 days when stored in the fridge at or below 4°C. For longer storage, freezing is recommended.

What does Wangus mean?

Wangus is an exclusive, premium crossbreed beef available only at P. Princi Butchers. Renowned for its exceptional marbling and superior tenderness, each cut delivers bold, rich flavour and a melt-in-your-mouth texture, showcasing the very best of Western Australia.

Do you offer marinated beef products?

Yes! On our website, under the “Add-On” tabs, you can choose from a variety of marinades and stuffings we offer to suit every taste.

Are your lambs grass-fed or grain-fed, and where are they sourced?

Our lambs are grass-fed and come from a private farm at Treeton, located just 10 km inland from Cowaramup in the South West of Western Australia.

Charcuterie Board

How many people does a medium platter serve?

Our medium charcuterie platters serve 12–15 people.

How many people does a large platter serve?

Our large charcuterie platters serve 20–25 people.

How long do the charcuterie platters last?

We don’t recommend purchasing the platter ahead of time. They are best made and enjoyed on the same day to ensure maximum freshness and quality.

Chicken

How long will fresh chicken last in the fridge?

Fresh chicken should be consumed within 2–3 days when stored in the fridge at or below 4°C. For longer storage, freezing is recommended.

What’s the best way to thaw chicken safely?

The safest way to thaw chicken is in the refrigerator, allowing it to defrost slowly overnight. Avoid thawing chicken at room temperature, as this can encourage bacterial growth. If you need it quicker, you can thaw it in a sealed bag placed in cold water, changing the water every 30 minutes.

Do your chicken marinades contain gluten, dairy, or allergens?

Most of our marinades are gluten and dairy free, however some may contain allergens such as soy, sesame, or mustard. We recommend checking the product label or speaking to our team for specific allergen information.

Are your chickens free-range?

Yes, we proudly source our premium free-range chickens from Mount Barker, Perth, ensuring the highest quality, great flavour, and strong animal welfare standards.

Christmas

How much notice do I need to give for my Christmas order?

We require a minimum of 5 days’ notice before your order is ready for collection.

Can I get my Christmas order delivered?

Unfortunately, no. During December and January, we will not offer delivery, so all orders must be collected in-store from our Bicton Shop.

How do I place my Christmas order?

It’s simple! All Christmas orders are placed in-store, just as we normally do. Simply come in and see
one of our friendly staff members — they’ll help you with your order.

Once it’s placed, you’ll receive an email from Ezi Manager. Please keep this email handy, as you’ll
need it (along with your order number) when collecting your order.

Please note: our online store is separate from our in-store ordering system. Any items ordered
online will go through a different process.

Can I order my Christmas products hot?

Unfortunately, no. At this time, we are not offering hot pick-up. All items will be sold raw, except for Hams (excluding Gammon Ham).

Is there a minimum order for Christmas?

Yes, the minimum spend for Christmas orders is $100.

What do I need to bring when collecting my Christmas order placed online?

Simply show your online order confirmation and provide your full name and order number to our
staff, and we’ll have your order ready for collection.

What happens if I don’t pick up my Christmas order on the day I said I would collect it?

The team will contact you to confirm that you’re still collecting your order. We will keep it in the fridge, but please let us know if you don’t plan to pick it up on the scheduled day.

What do I need to bring when collecting my Christmas order placed instore?

You’ll need to bring your proof of order, including your order number and receipt for the deposit
paid.You’ll also receive an email from Ezi Manager, which you’ll need to show when collecting your
order.

Hams Free Range

What size ham should I buy?

For 8 people: 4–6 kg
For 10 people: 7–9 kg
For 10–20 people: 9–11 kg
For 20+ people: 11 kg or more This ensures everyone gets enough, with some leftovers for later.

Is my ham cooked, or do I need to cook it?

All our hams are fully cooked and ready to eat, except for gammon hams.

What does 'ready to glaze' mean?

“Ready to glaze” means the ham has been prepared for glazing, the skin has been removed and scored so it’s ready to cook with your chosen glaze.

Once I remove my ham from the bag, how long will it last?

Once opened, the ham should be stored in the refrigerator and eaten within 3–5 days for best quality and freshness. We recommend using a ham bag, which helps the ham stay fresh for much longer.

I’ve ordered a glazed ham, should I get extra glaze?

We always recommend ordering an extra tub of glaze. When removing the ham from the vacuum bag, brush on the additional glaze and warm in the oven at 180°C for 20–30 minutes. This refreshes the glaze without cooking the ham further, leaving it perfectly golden and glossy.

Hams Naturally Cured

Why is my naturally cured ham darker than free-range ham?

Naturally cured ham has no added preservatives, which can make the meat appear darker. This also means it has a shorter shelf life compared to ham with preservatives.

Is my ham cooked, or do I need to cook it?

All our hams are fully cooked and ready to eat, except for gammon hams.

What size ham should I buy?

For 8 people: 4–6 kg
For 10 people: 7–9 kg
For 10–20 people: 9–11 kg
For 20+ people: 11 kg or more This ensures everyone gets enough, with some leftovers for later.

What does 'ready to glaze' mean?

“Ready to glaze” means the ham has been prepared for glazing, the skin has been removed and scored so it’s ready to cook with your chosen glaze.

Once I remove my ham from the bag, how long will it last?

Once opened, the ham should be stored in the refrigerator and eaten within 3–5 days for best quality and freshness. We recommend using a ham bag, which helps the ham stay fresh for much longer.

I’ve ordered a glazed ham, should I get extra glaze?

We always recommend ordering an extra tub of glaze. When removing the ham from the vacuum bag, brush on the additional glaze and warm in the oven at 180°C for 20–30 minutes. This refreshes the glaze without cooking the ham further, leaving it perfectly golden and glossy.

Lamb

Are your lambs grass-fed or grain-fed, and where are they sourced?

Our lambs are grass-fed and come from a private farm at Treeton, located just 10 km inland from Cowaramup in the South West of Western Australia.

How long will fresh lamb last in the fridge?

Fresh lamb should be consumed within 2–3 days when stored in the fridge at or below 4°C. For longer storage, freezing is recommended.

Can lamb be frozen?

Yes, lamb can be frozen. Wrap it tightly in freezer-safe packaging or butcher’s paper and store at -18°C or below. Thaw in the refrigerator overnight for the best results.

Do you offer marinated lamb products?

Yes! On our website, under the “Add-On” tabs, you can choose from a variety of marinades and stuffings we offer to suit every taste.

Ordering

Is there a minimum order amount?

Yes, all online orders require a minimum spend of $100. This ensures we can provide the best quality products and service with every order.

Can I place a custom order online?

No, custom orders for specific products or cuts need to be placed in-store.

Can I order hot products online?

Not at the moment, but this is something we are working on. In the meantime, hot products can be ordered in-store with the assistance of our in-house chefs.

What happens if an item I ordered is out of stock?

If an item is unavailable, we will contact you immediately and process a refund.

Can I change or cancel my order?

Yes. Please contact us on (08) 9314 2494 or email butchershop@princifoodservices.comand we will assist with processing a refund.

Pork

Where are your pigs sourced from?

At P. Princi Butchers, we’re proud to offer pork from Berkshire pigs that are raised free-range. Sourced from trusted farmers in the Mt Barker region of Western Australia, these pigs benefit from a clean environment and ideal farming conditions, producing rich, full-flavoured, and tender pork.

How long will fresh pork last in the fridge?

Fresh pork should be consumed within 2–3 days when stored in the fridge at or below 4°C. For longer storage, freezing is recommended.

Can pork be frozen?

Yes, pork can be frozen. Wrap each cut tightly in freezer-safe packaging or butcher’s paper and store at -18°C or below. Thaw in the refrigerator overnight before cooking to preserve flavour and texture

How do I get perfect pork crackle?

Score the skin and dry it completely. Rub with coarse salt, then roast at 220–240°C to start the crackling. Lower the oven to 160–180°C to cook through. Let it rest before serving for a crisp, crunchy finish.

Roll Boxes

How long does the roll box last?

We don’t recommend this, as the rolls are best made and eaten on the same day to ensure maximum freshness.

Is the bread gluten-free?

Unfortunately, the rolls are not available in a gluten-free option.

How many people does it feed?

Our roll box serves approximately 15–18 people. The rolls are cut into smaller portions, making them perfect for any catering event.

Sausages

Can I take sausages out of the skin?

Absolutely! You can remove the sausage meat from the casing and use it in a pasta sauce, or form it into small burger patties. Both options work beautifully and add great flavour to your dishes.

How long do sausages last?

Fresh sausages should be consumed within 2–3 days when stored in the fridge at or below 4°C.

Do your sausages contain preservatives?

Most of our sausages contain only a very small amount of preservative, just enough to maintain freshness. We also offer preservative-free sausages, which can be ordered by calling the store. Please note that the minimum order for preservative-free sausages is 5 kg.

Are your sausages gluten free?

Yes, all our sausages are gluten free.

Small Goods

Can I freeze smallgoods

Yes, smallgoods can be frozen. For best results, wrap them well in freezer-safe packaging. When ready to use, thaw slowly in the refrigerator to preserve flavour and texture.

How should I store my cured meats once opened?

Once opened, store your smallgoods in an airtight container or wrapped tightly in butcher’s paper, then refrigerate. This will help maintain freshness and prevent drying out.

How long will your smallgoods last?

Unopened, our smallgoods will generally last 2–3 weeks when kept refrigerated. Once opened, we recommend consuming them within 3–5 days for the best flavour and freshness.

Are your smallgoods naturally cured?

Yes, our smallgoods are traditionally and naturally cured, using time-honoured methods to deliver authentic flavour and quality.

Are your smallgoods gluten free?

Yes, the majority of our smallgoods are gluten free. Please check individual product labels or ask our team if you need confirmation on a specific item.

Turkey

Is my turkey fresh or frozen?

All turkey products are sold vacuum-sealed and frozen. We receive them fresh, then freeze immediately to maintain shelf life and quality. Please ensure you remove your turkey from the freezer at least 3 days before cooking to allow it to thaw safely.

How long can I keep my turkey once thawed?

Once thawed in the fridge, your turkey should be cooked within 2 days

How do I know what size turkey I need?

As a guide, allow around 400 grams – 500 grams of turkey per person. This ensures enough for the meal plus some leftovers.

Does the rolled turkey breast have any bones?

No, our rolled turkey breasts are completely boneless. We recommend choosing the stuffed option for the best flavour and to help keep the meat moist. Turkey is naturally very lean, so stuffing ensures it doesn’t dry out during cooking.

How do I know if my turkey is cooked and ready to eat?

Use a meat thermometer to check:

• The thickest part of the breast should reach 70°C.
• If the turkey is stuffed, the stuffing should reach at least 65°C